Using ChatOps to Achieve Continuous Certification of Cloud Services

Continuous service certification (CSC) recently emerged as a promising means to provide ongoing assurances and disrupt pertinent approaches. CSC involves the consistent gathering assessing of certification-relevant data by authorities about operation validate adherence criteria. While research on is increasing, practitioners still struggle in transferring researchers' suggestions guidelines into practice. This study provides tentative design prototype monitoring-based (MSC) system based novel ChatOps approach. Iterative evaluations support our propositions that ChatOps' three key elements, chat platform, chatbots, third-party integrations, achievement CSC. We contribute practice proving technical feasibility an MSC system, guiding future achieving CSC, applicability usefulness extant proposed prior research.